Medical Call Center Training
Tuesday, January 10, 2023 to Thursday, February 23, 2023
Monday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online
Tuesday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online
Wednesday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online
Thursday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online

Launch Your Career in Medical Call Center

Learn customer service skills and medical terminology to start a new career as a medical call center representative.

 

Requirements:

  • High School Diploma/GED
  • Subject to criminal background check
  • Low-income household eligibility
  • 1 year of recent customer service experience

 

    Online or Virtual Information
    Start Date Tuesday, January 10th - Thursday, February 23rd
    7 weeks

    Training Location:
    January 10 - 11: In-person (required) at Hired
    January 17 - February 23: Online via Zoom

    How to Participate

    Visit https://www.hired.org/medical-call-center for the flyer and more information.

    Or contact Andrea Peterson at:

    andrea.peterson@hired.org

    612-237-0362

    Outcomes

    Training & Certifications Include:

    • NorthStar Digital Literacy certificates
    • Mental health/crisis training & certificate
    • Microsoft Office specialist certifications
    • National Retail Federation certificate
    • Healthcare systems medical terminology
    • Medical call center customer service skills

    Program Benefits:

    • Average starting wage: $16–$18/hour
    • Support including interview clothing, fuel, or bus cards.
    • Job coach & placement opportunities

    Program Costs

    Training is free to attend with the following qualifications:

    • High School Diploma/GED
    • Low income household eligibility (preferred)
    • 1 year of recent customer service experience
    • Clean criminal background with ability to pass DHS background

    Contact Andrea Peterson for more information.

    Who to Contact for More Information

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    Find Location

    Displaying 1 - 3 of 3 locations

    City/Town

    Hired in Bloomington

    1701 American Blvd East, Suite 1
    Bloomington, MN 55425

    Hired in East St. Paul

    800 E. Minnehaha Avenue, Suite 200
    St. Paul, MN 55106

    Hired in Minneapolis

    217 Fifth Avenue North, Third Floor
    Minneapolis, MN 55401