Medical Call Center Training
Monday, February 7, 2022 to Monday, March 14, 2022
Monday 09:30 am-01:30 pm
Tuesday 09:30 am-01:30 pm
Wednesday 09:30 am-01:30 pm
Thursday 09:30 am-01:30 pm

Launch Your Career in Medical Call Center

Learn customer service skills and medical terminology to start a new career as a medical call center representative.

 

Requirements:

  • High School Diploma/GED
  • Subject to criminal background check
  • Low-income household eligibility
  • 1 year of recent customer service experience

 

    How to Participate

    Visit https://www.hired.org/medical-call-center for the flyer and more information.

    Or contact Andrea Peterson at:

    andrea.peterson@hired.org

    612-237-0362

    Outcomes

    Training & Certifications Include:

    • NorthStar Digital Literacy certificates
    • Mental health/crisis training & certificate
    • Microsoft Office specialist certifications
    • National Retail Federation certificate
    • Healthcare systems medical terminology
    • Medical call center customer service skills

    Program Benefits:

    • Average starting wage: $16–$18/hour
    • Support including interview clothing, fuel, or bus cards.
    • Job coach & placement opportunities
    Program Costs

    The program is free to attend if participants meet qualifications. Contact Andrea Peterson for more information.

    Who to Contact for More Information

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    1701 American Blvd East, Suite 1
    Bloomington, MN 55425
    800 E. Minnehaha Avenue, Suite 200
    St. Paul, MN 55106
    217 Fifth Avenue North, Third Floor
    Minneapolis, MN 55401