Retail Customer Service Training
Monday, February 24, 2025 to Thursday, April 3, 2025
Monday: 12:30 p.m. - 3:00 p.m. In person
Tuesday: 12:30 p.m. - 3:00 p.m. In person
Wednesday: 12:30 p.m. - 3:00 p.m. In person
Thursday: 12:30 p.m. - 3:00 p.m. In person

A 6 week class that teaches you the skills of retail customer service.  Graduates of this program get jobs in a variety of customer service positions.

Eligibility:

  • Be born Outside the US
  • Be able to attend all sessions in person
  • Have Conversational English skills

In this class you will learn:

  • English skills for cashier jobs
  • American customer service skills
  • Cash handling
  • Computer skills

Students practice their customer service skills at the International Institute's student store.

Training Program Preview
Learn how to be successful in any cashiering job. This class teaches American customer service skills, cash handling and computer skills. For students with conversational English skills.
How to Participate
To register for class, you must come to an in-person intake session. 

When:

  • Every Friday
Arrive between 11 a.m. – 12 p.m. (Get directions.)

No appointment is needed. Please plan to be here for at least two hours, depending on how many students are waiting. During your visit, you will take an English test and talk about your goals. Our teachers will help you start the best class for your learning level.

Outcomes

Students who complete this class will:

  • Gain practical skills in retail customer service
  • Receive support from an employment navigator to find a job

Learn more about occupations related to this training

Program Costs

Program is free to all eligible individuals.

You are eligible if you are born outside of the US.

Who to Contact for More Information

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City/Town

International Institute of Minnesota

1694 Como Avenue
Saint Paul, MN 55108