Medical Call Center Training

Monday, May 20, 2024 to Tuesday, July 2, 2024
Monday: 9:30 a.m. - 1:30 p.m.
Tuesday: 9:30 a.m. - 1:30 p.m.
Wednesday: 9:30 a.m. - 1:30 p.m.
Thursday: 9:30 a.m. - 1:30 p.m.

Prepare for a career working in health insurance, a medical clinic or hospital.

3 days in-person | 7 weeks online

Next class starts May 20, 2024 

Monday - Thursday, 9:30am-1:30 pm

Northwest Family Service Center 7051 Brooklyn Blvd Brooklyn Center, MN 55429

Mostly online

You’ll receive training and certifications in customer service skills, medical terminology, and more.

 

Online or Virtual Information
3 days in-person | 7 weeks online

How to Participate

Visit https://www.hired.org/medical-call-center for the flyer and more information.

Or contact Christina Layer at:

Christina.Layer@hired.org

612-483-0924

Outcomes

Training & Certifications Include:

  • NorthStar Digital Literacy certificates
  • Mental health/crisis training & certificate
  • Microsoft Office specialist certifications
  • National Retail Federation certificate
  • Healthcare systems medical terminology
  • Medical call center customer service skills

Program Benefits:

  • Average starting wage: $18–$20/hour
  • Support including interview clothing, fuel, or bus cards.
  • Job coach & placement opportunities

Program Costs

Training is free to attend with the following qualifications:

  • High School Diploma/GED
  • Low income household eligibility (preferred)
  • 1 year of recent customer service experience
  • Clean criminal background with ability to pass DHS background
  • Minneapolis resident preference
  • Stipends available for Minneapolis residents

Contact Christina Layer for more information.

Who to Contact for More Information

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Find Location

Displaying 1 - 3 of 3 locations

City/Town

Hired in Bloomington

1701 American Blvd East, Suite 1
Bloomington, MN 55425

Hired in East St. Paul

800 E. Minnehaha Avenue, Suite 200
St. Paul, MN 55106

Hired in Minneapolis

217 Fifth Avenue North, Third Floor
Minneapolis, MN 55401