Health care employs nearly 400,000 people in Minnesota and there is projected long-term demand for health care workers. Currently, there is extremely high demand for many types of health care workers – from entry level to highly specialized. Make a difference in the lives of others.
Medical Call Center Training
Monday, August 26, 2024 to Thursday, October 10, 2024
Monday:
9:30 a.m. - 1:30 p.m.
Tuesday:
9:30 a.m. - 1:30 p.m.
Wednesday:
9:30 a.m. - 1:30 p.m.
Thursday:
9:30 a.m. - 1:30 p.m.
Prepare for a career working in health insurance, a medical clinic or hospital.
4 days/week for 7 weeks
Next class starts August 26, 2024
Monday - Thursday, 9:30am-1:30 pm
Hybrid, in-person and online
Northwest Family Service Center 7051 Brooklyn Blvd Brooklyn Center, MN 55429
You’ll receive training and certifications in customer service skills, medical terminology, and more.
Online or Virtual Information
Hybrid (In-person Aug. 26-Sept. 12, Online Sept. 16- Oct. 10)
How to Participate
Visit https://www.hired.org/medical-call-center for the flyer and more information.
Or contact Christina Layer at:
Christina.Layer@hired.org
612-483-0924
Outcomes
Training & Certifications Include:
- NorthStar Digital Literacy certificates
- Mental health/crisis training & certificate
- Microsoft Office specialist certifications
- National Retail Federation certificate
- Healthcare systems medical terminology
- Medical call center customer service skills
Program Benefits:
- Average starting wage: $18–$20/hour
- Support including interview clothing, fuel, or bus cards.
- Job coach & placement opportunities
Program Costs
Training is free to attend with the following qualifications:
- High School Diploma/GED
- Low income household eligibility (preferred)
- 1 year of recent customer service experience
- Clean criminal background with ability to pass DHS background
- Minneapolis resident preference
- Stipends available for Minneapolis residents
Contact Christina Layer for more information.
Who to Contact for More Information
Medical Call Center Training
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