Health care employs nearly 400,000 people in Minnesota and there is projected long-term demand for health care workers. Currently, there is extremely high demand for many types of health care workers – from entry level to highly specialized. Make a difference in the lives of others.
Medical Call Center Training
Monday, May 20, 2024 to Tuesday, July 2, 2024
Monday:
9:30 a.m. - 1:30 p.m.
Tuesday:
9:30 a.m. - 1:30 p.m.
Wednesday:
9:30 a.m. - 1:30 p.m.
Thursday:
9:30 a.m. - 1:30 p.m.
Prepare for a career working in health insurance, a medical clinic or hospital.
3 days in-person | 7 weeks online
Next class starts May 20, 2024
Monday - Thursday, 9:30am-1:30 pm
Northwest Family Service Center 7051 Brooklyn Blvd Brooklyn Center, MN 55429
Mostly online
You’ll receive training and certifications in customer service skills, medical terminology, and more.
Online or Virtual Information
3 days in-person | 7 weeks online
How to Participate
Visit https://www.hired.org/medical-call-center for the flyer and more information.
Or contact Christina Layer at:
Christina.Layer@hired.org
612-483-0924
Outcomes
Training & Certifications Include:
- NorthStar Digital Literacy certificates
- Mental health/crisis training & certificate
- Microsoft Office specialist certifications
- National Retail Federation certificate
- Healthcare systems medical terminology
- Medical call center customer service skills
Program Benefits:
- Average starting wage: $18–$20/hour
- Support including interview clothing, fuel, or bus cards.
- Job coach & placement opportunities
Program Costs
Training is free to attend with the following qualifications:
- High School Diploma/GED
- Low income household eligibility (preferred)
- 1 year of recent customer service experience
- Clean criminal background with ability to pass DHS background
- Minneapolis resident preference
- Stipends available for Minneapolis residents
Contact Christina Layer for more information.
Who to Contact for More Information
Medical Call Center Training
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