Medical Call Center Training
Monday, October 28, 2024 to Monday, December 16, 2024
Monday: 9:30 a.m. - 1:30 p.m.
Tuesday: 9:30 a.m. - 1:30 p.m.
Wednesday: 9:30 a.m. - 1:30 p.m.
Thursday: 9:30 a.m. - 1:30 p.m.

Prepare for a career working in health insurance, a medical clinic or hospital.

4 days/week for 7 weeks 

Next class starts October 28, 2024 

Monday - Thursday, 9:30am-1:30 pm

Hybrid (half in-person and half online)

Northwest Family Service Center 7051 Brooklyn Blvd Brooklyn Center, MN 55429

You’ll receive training and certifications in customer service skills, medical terminology, and more.

 

Online or Virtual Information
In-person: October 28 - November 14
Online: November 18 - December 16
How to Participate

Visit https://www.hired.org/medical-call-center for the flyer and more information.

Or contact Christina Layer at:

Christina.Layer@hired.org

612-483-0924

Outcomes

Training & Certifications Include:

  • NorthStar Digital Literacy certificates
  • Mental health/crisis training & certificate
  • Microsoft Office specialist certifications
  • National Retail Federation certificate
  • Healthcare systems medical terminology
  • Medical call center customer service skills

Program Benefits:

  • Average starting wage: $18–$20/hour
  • Support including interview clothing, fuel, or bus cards.
  • Job coach & placement opportunities
Program Costs

Training is free to attend with the following qualifications:

  • High School Diploma/GED
  • Low income household eligibility (preferred)
  • 1 year of recent customer service experience
  • Clean criminal background with ability to pass DHS background
  • Minneapolis resident preference
  • Stipends available for Minneapolis residents

Contact Christina Layer for more information.

Who to Contact for More Information

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Find Location

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City/Town

Hired in Bloomington

1701 American Blvd East, Suite 1
Bloomington, MN 55425

Hired in East St. Paul

800 E. Minnehaha Avenue, Suite 200
St. Paul, MN 55106

Hired in Minneapolis

217 Fifth Avenue North, Third Floor
Minneapolis, MN 55401