Answers to your questions

Updated December 13, 2018

Create an Account

  1. I am having login/password issues.
    You can recall your username or reset your password on the platform, just visit the login page or contact the CareerForce helpdesk at 651-259-7501 or
  2. How do I change my username?
    Login to your account and select the “Edit” link (upper left hand corner) on the dashboard page. You can change or update your name, email address, username and password at any time.
  3. How do I delete my account?
    Contact the CareerForce helpdesk at 651-259-7501 or
  4. Can we use our username and password from
    It’s never recommended that you use the same username and password for multiple accounts. We encourage you to follow good computer and Internet security practices. 
  5. Do I need an account?
    There are lots of resources to explore on the platform that do not require an account. If you create a account, you’ll be able to like and save content to your dashboard, make a “CareerForce Connection” with a location or partner, and access custom labor market resources on your user dashboard. A account is not needed to register for workshops.


  1. I want to register for an account so I can sign up for a workshop. 
    You do not need a account to sign up for a workshop. Each workshop will have a register link that will take you to to complete your registration. 
  2. How do I cancel my workshop registration? 
    Please email or call the CareerForce location hosting the workshop to cancel your registration.
  3. Why aren’t more workshops showing in my results? 
    There are many ways to search for workshops on You can search “Upcoming Events” by location on the main page of the site. Top 15 workshops will display in a rotating carousel. You can click “View more events” to continue searching work workshop offerings, including by date. Find your CareerForce location to view the full listing of workshops offered at that location.
  4. How do I post a workshop on your site? currently only displays workshops that are created by CareerForce staff and partners on Look for expanded event functionality on in mid-2019.

Questions from Businesses

  1. How do I post a job on your site? is not a labor exchange, so please visit Minnesota’s official job matching resource to post a job.

  2. Can you help us recruit for a position?
    Of course! You can visit Minnesota’s official job matching resource to post a job, search for and contact a CareerForce location, or connect with our regional CareerForce team for help.

Searching for Jobs

  1. How do I search for jobs on
    You will find “Career Search” blocks on many places on the platform, including on the front page. Here you can enter a job title, keyword term, business name and location to get a list of job openings.

  2. Can I still search for jobs on
    Yes, remains Minnesota’s official job matching resource. You can still visit that site and search for jobs on that site.

Recommended Internet Browsers

  1. Does the platform have a recommended internet browser?
    We recommend the newest versions of Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge. Users of assistive technologies should use a browser that is compatible with both and their assistive technology. Please refer to any browser recommendations or guidelines offered by your assistive technology.

  2. What if I only have Internet Explorer? How do I get another browser installed?
    To keep up with new web technology development and to provide users with a safe and secure platform experience, we did not develop the platform to be used in Internet Explorer. The platform is still available to you in Internet Explorer but your experience will be limited. You may wish to download and install one of the recommended browsers. Please contact your organization’s IT help desk for support.

What can the helpdesk assist you with?

You can call 651-259-7501 or email to get help with:

  • Creating your account
  • Deleting your account
  • Addressing accessibility issues on the website
  • Collecting your comments on ways to improve the website
  • Assisting CareerForce staff and partners with group management and other website functionality
  • Scheduling staff and partner training at CareerForce locations