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Mar 31 - Oct 10, 2025
Human Services Training
Monday, February 10, 2025 to Thursday, March 20, 2025
Monday:
9:30 a.m. - 2:30 p.m.
Tuesday:
9:30 a.m. - 2:30 p.m.
Wednesday:
9:30 a.m. - 2:30 p.m.
Thursday:
9:30 a.m. - 2:30 p.m.
TRAINING & CERTIFICATIONS INCLUDES:
- Introduction and role of a Community Support Specialist in Human Services
- Northstar Digital Literacy certificates
- Customer service and terminology
- Business professionalism and leading in Human Services
- Coaching, counseling, and navigating resources
REQUIREMENTS:
- High school diploma/GED
- Low income household eligibility
- Subject to criminal background check as positions vary in policies
- Seeking employment in Human Services
- 1 year of recent customer service experience
BENEFITS:
- Gain career exposure through a job shadow!
- Average starting wage of industry employment $20-22/hour
- Support including interview clothing, fuel, or bus cards.
- Job coach & job placement opportunities.
- For Minneapolis residents, a $100 completion stipend at the end of the program
Schedule:
Upcoming class dates: February 10-March 20, 2025
Hybrid class offering (half in-person, half online instruction)
Monday - Thursday from 9:30am - 2:30pm (6 weeks of program)
Location:
Hired North Loop Office
217 North Fifth Ave
Floor 3
Minneapolis, MN 55401
Program is a collaborative between Hired, Century College, MN Department of Education and Employment, Lutheran Social Services, Touchstone Mental Health.
Industry
Training Program Preview
Introduction and role of a Community Support Specialist in Human Services, Northstar Digital Literacy certificates, Customer service & terminology, Business professionalism & leading in Human Services, Coaching, counseling, & navigating resources.
How to Participate
Contact: Caitlin Osell
Email: Caitlin.Osell@hired.org
Call: 612-433-9328
Outcomes
Training and Certification Includes:
- Introduction and role of a Community Support Specialist in Human Services
- Northstar Digital Literacy certificates
- Mental Health First Aid certification
- Customer service and terminology
- Business professionalism and leading in Human Services
- Coaching, counseling, and navigating resources
Program Costs
No cost to participants.
Who to Contact for More Information
Human Services Training
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