The Office Support Specialist Training Program includes the following: technical and skills training in Microsoft Office 2019, customer service, effective communication, job seeking skills, building business relationships, creating cover letters and resumes, and preparation for an individualized job search for administrative assistant, clerical, office assistant and receptionist positions.
In order to participate in this course, potential students must meet eligibility requirements:
- Have a valid government-issued photo ID and social security card (without restrictions)
- Income must be at 200% of the federal poverty level or lower (we can help determine this)
- Math and reading assessment scores of 7th grade or above
- Committed to finding employment, with the help of a career counselor, following training completion
- Program consists of two courses over the period of 12 weeks
- Please contact Brett Sietsma at brett.sietsma@avivomn.org or 612-752-8200
Participants who successfully complete the Office Support Specialist Training Program will receive a Certificate of Completion for each individual course and for the full training program. Participants will also have the opportunity to receive the Benchmark Portal Certification in Customer Service. Graduates will be equipped to look for employment in an office support environment (i.e., administrative assistant, receptionist, data entry, file clerk, etc.).
Learn more about occupations related to this training
Provided the participant meets the income eligibility criteria and they provide acceptable ID documentation, there will be no cost to the participant for the training program or for career counseling.